Privacy Policy

Bluewater Marketing Ltd
www.bluewatermarketing.co.uk
[email protected]

Telephone: +44 (0)1933 423994

Registered Address: St. Edmunds House, Kettering, NN16 9XF

E ective Date: 30.7.26

Last Reviewed: 30.7.26

 

Ref. MAS285

Version: 3.0   (30.07.2026)

 

Document Owner & Author: Michael A Soames

 

 

Contents:

 

  1. Introduction
  2. Who We Are
  3. Personal Information We Collect
  4. How We Collect Information
  5. How We Use Your Information
  6. Lawful Bases for Processing
  7. Marketing Communications
  8. Sharing Your Information
  9. International Transfers
  10. Data Security
  11. Data Retention
  12. Your Rights
  13. Cookies
  14. Website Analytics
  15. Third-Party Websites
  16. Data Breaches
  17. Complaints
  18. Changes to this Privacy Policy
  19. Contact Us

 

 

 

 

  1. Introduction

 

This Privacy Policy explains how Bluewater Marketing Ltd (“we”, “our”, or “us”) collects, uses, stores, shares and protects your personal information when you interact with our business, website or services.

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

By using our website or engaging our services, you acknowledge the practices described in this Privacy Policy.

 

 

  1. Who We Are

 

Bluewater Marketing Ltd is a Marketing and Account Management business providing marketing consultancy, campaign management, client account management and related professional services.

If you have any questions about this Privacy Policy or how we process your personal information, please contact: CEO

Bluewater Marketing Ltd

St. Edmunds House, Kettering, NN16 9XF

Email: [email protected]

Telephone: +44 (0)1933 423994

 

 

  1. Personal Information We Collect

 

Depending on how you interact with us, we may collect:

Identity Information

  • Name
  • Job title
  • Company name

Contact Information

  • Email address
  • Telephone number
  • Postal address

Business Information

  • Enquiry details
  • Project information
  • Client account records
  • Marketing preferences

Technical Information

When you visit our website we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies (where applicable)

Communications

Records of:

  • Emails
  • Telephone conversations
  • Meeting notes
  • Contact forms
  • Support requests

 

 

  1. How We Collect Information

 

We collect personal information when you:

  • Contact us
  • Request a quotation
  • Become a client
  • Subscribe to marketing communications
  • Visit our website
  • Attend meetings or events
  • Complete website forms
  • Communicate with us by email or telephone
  • Connect with us on professional networking platforms

 

 

  1. How We Use Your Information

 

We may use your personal information to:

  • Provide our services
  • Respond to enquiries
  • Manage client relationships
  • Deliver marketing campaigns
  • Process payments
  • Send service updates
  • Improve our services
  • Maintain business records
  • Meet legal obligations
  • Protect our legal rights
  • Send marketing communications where permitted

We will only use your personal information where we have a lawful basis for doing so.

 

 

 

  1. Lawful Bases for Processing

 

We process personal information under one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Consent (where required)
  • Protection of vital interests

Where consent is relied upon, you may withdraw it at any time.

 

 

  1. Marketing Communications

 

We may send marketing communications relating to our services where:

  • You have requested information from us.
  • You are an existing client and applicable law permits us to contact you.
  • You have given your consent.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails.
  • Contacting us directly.

We will respect your preferences promptly.

 

 

  1. Sharing Your Information

 

We do not sell your personal information. We may share information with trusted third parties where necessary, including:

  • Microsoft 365 (email, document storage and collaboration)
  • Accountants and professional advisers
  • IT support providers
  • Cloud hosting providers
  • Marketing platforms
  • Payment providers
  • Regulatory authorities where legally required

All third parties are required to protect your information and only process it for authorised purposes.

 

 

  1. International Transfers

 

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTA)
  • UK Addendum to the EU Standard Contractual Clauses
  • Transfers to countries recognised as providing adequate protection

 

 

 

  1. Data Security

 

We take appropriate technical and organisational measures to protect your personal information. These include:

  • Microsoft 365 security controls
  • Multi-Factor Authentication
  • Encrypted devices
  • Antivirus protection
  • Firewall protection
  • Access controls 
  • Secure cloud storage 
  •  Sta awareness training 
  • Regular software updates

While we take reasonable steps to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

 

 

 

  1. Data Retention

 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and contractual obligations. Typical retention periods include:

 

Information                    Retention Period

Client records                   6 years after the end of the business relationship

Financial records          6 years

Marketing contacts         Until consent is withdrawn or no longer required

Recruitment records 6 months

Website enquiries          Up to 2 years

 

Further details are available in our Data Retention Policy.

 

 

  1. Your Rights

 

Under UK GDPR, you have the right to:

  • Be informed about how your information is used
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information where applicable
  • Restrict processing
  • Object to processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided above. We aim to respond to requests within one month.

 

 

  1. Cookies

 

Our website may use cookies to:

  • Ensure the website functions correctly
  • Improve website performance  Analyse website tra ic
  • Remember user preferences

Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage cookies through your browser settings.

 

 

  1. Website Analytics

 

We may use website analytics tools to understand how visitors use our website. This information is used to:

  • Improve website performance
  • Monitor visitor behaviour
  • Enhance user experience

Where required, consent will be obtained before analytics cookies are used.

 

 

  1. Third-Party Websites

 

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We encourage users to read the privacy policies of any websites they visit.

 

 

  1. Data Breaches

 

If a personal data breach occurs, we will:

  • Investigate the incident promptly
  • Take appropriate corrective action
  • Notify the relevant supervisory authority where legally required
  • Inform a ected individuals where required by law

 

 

  1. Complaints

 

If you are unhappy with how we process your personal information, we encourage you to contact us first so that we can seek to resolve your concerns. You also have the right to lodge a complaint with the UK supervisory authority:

                  Information Commissioner’s O      ice (ICO)

Wycli e House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

 

 

  1. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Where significant changes are made, we will take appropriate steps to inform a ected individuals.

 

 

  1. Contact Us

 

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact: CEO

Bluewater Marketing Ltd

St. Edmunds House, Kettering, NN16 9XF

Email: [email protected]

Telephone: +44 (0)1933 423994

 

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